Subscription Terms & SLA
Guidelines governing your 14-day free trial, vector indexing capacity, and enterprise SLA availability.
1. 14-Day Free Trial Terms
New support organizations receive 14 days of unrestricted access. You can test live AI chat co-pilot suggestions and vector indexing without entering credit card information.
2. 99.99% Operational Uptime SLA
Enterprise Global subscribers are backed by a 99.99% ticket API uptime guarantee and sub-15 second auto-resolution response SLA targets.
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